Certifications and Product Specifications

OTM Seven Steps to Certification

Management systems certification by a third-party registrar such as Intertek, TÜV and the like can be accomplished in seven steps.

At OTM, Our product or service is only as good as the management system that supports it. Certification by an independent third-party certification body, such as Intertek, confirms that our management system complies with the respective international standards for quality, sustainability, work health and safety, or risk management. Management Systems Certification assures you (our customers)that our business process is designed for continual improvement to meet requirements and regulations and to understand and mitigate any potential risks. The path to certification consists of seven steps –and OTM ensures perfection throughout the entire process.

Step 1-Commitment

Once we selected Intertek, TÜVor any third party certifier as our certification body and our audit date is set, we’ll be assigned a lead auditor to guide us through the entire process. Our network of Total Quality Assured Experts will be our trusted partners through our certification process and beyond.

Step 2-Pre-assessment

This step is optional, but it can be extremely helpful in identifying potential problem areas and improving the likelihood of achieving certification on our first attempt. It’s a small investment that can pay dividends later, by saving the time and money required to perform a second audit. Performed during the review of our documentation and management system’s implementation, this step also helps to familiarize both our management & employees with the process for our formal assessment of all products we produce or source. OTM always do pre-assessment for all our products and processes.

Step 3-Stage I audit

At this stage, our lead auditor will confirm that your management system has been designed to conform to the requirements of the standard and achieve the organization’s policy objectives. During this audit, our team will evaluate site specific conditions, scope of management system, understanding of the requirements of the standard, confirm if the internal audits and management reviews are being planned and performed, and that the level of implementation of the management system substantiates that the product is ready for the Stage II audit. At the end of the audit, we are informed of the results of Stage I. If the results are acceptable, we will receive confirmation for proceeding with the Stage II audit. Where applicable, we will also be given a predetermined amount of time to address any areas of concern identified during the Stage I audit.

Step 4-Stage II audit

Our assessment team, supervised by the lead auditor, will review OTM management system in the least disruptive manner possible. The objectives of the audit are to confirm that the management system, products specs and functions conforms to all the requirements of the standard, and that we has effectively implemented the system so it can achieve the organization’s policy objectives and legal requirement of the country we produce the product for .We are always a predetermined amount of time to correct any nonconformity found.

Step 5-Certification decision process

Upon completion of each certification activity, the certifying body will conduct an independent and impartial review of the audit to evaluate the outcomes of the audit processes including related recommendations of the auditing team prior to issuing certification. Based on the audit conclusions, the Reviewer makes a decision to grant, maintain, renew and/or restore certification if there is sufficient objective evidence of conformity; or to refuse, suspend or withdraw certification if there is not sufficient evidence of conformity or significant evidence of nonconformity. Certification cannot be issued if the company persistently or seriously fails to meet certification requirements, such a frequency of audits, lack of implementation of effective corrective actions, default of payment. The Reviewer may also decide to include expansion or reduction of the scope of certification.

Step 6-Certification

once achieved its certification, all our products will be registered as such. When you receive your product, you’ll gain the assurance our certification affords. All OTM products are registered and certified to the highest levels that are set for each region around the world.

Step 7-Follow-up evaluations

Regular annual or semi-annual surveillance visits are performed according to our preference and standard requirements. A full certification re-assessment will take place every three years ensure ongoing conformity. OTM is always updating their certifications. The latest is to replace the UK CE with the new UKCA mark.

Commercial Inspection.

International trade is a mainstay for most companies in today’s economy. This involves in many occasions long distance agreements. Those may raise possible uncertainties when business agreements are being concluded. Therefore, traders (buyers, sellers, manufacturers) often demand for a third party inspection in terms of quantity, quality, condition or price to mitigate possible risks or non-fulfilment of contractual agreements. Considering the ongoing COVID-19 pandemic, where travels are limited whilst international trade continues, “Commercial Inspections” can be a solution to bring about a piece-of-mind for international business activities, as well.

Intertek, TÜV Rheinland and others worked with us as our reliable partner to achieve this confidence on our transacted goods.

All products sold by OTM are not only fully certified, but also come with a full 12 months guarantee against any manufacturing faults.